Last Updated: September 17, 2025
This Privacy Policy describes how information may be collected, used, maintained, shared, and otherwise processed when you visit our websites, use our online stores or digital services, communicate with customer support, interact with us through social media, participate in promotions, or engage with our products and services in other ways. This policy applies to the websites, applications, platforms, and other services where this Privacy Policy is displayed or referenced.
Certain services, promotions, programs, or products may have additional privacy notices that explain practices specific to those activities. Those notices may supplement this policy or provide different information where appropriate. We may also update this Privacy Policy from time to time as our services, technologies, business practices, or legal obligations change. When material changes are made, the updated date will be revised and additional notice may be provided through our services or other suitable channels.
Information We Collect
The type of information collected depends on how you interact with us. Some information is provided directly by you, while other information may be generated automatically through your use of our digital services or obtained from business partners and other third parties.
When you create an account, make a purchase, contact customer service, complete a survey, participate in a rewards program, enter a promotion, communicate through social media, or otherwise provide information, we may receive details such as your name, email address, telephone number, mailing address, account information, and other information you choose to provide. Payment information used to complete transactions may be processed by external payment providers that assist with payment authorization and transaction processing.
When you visit or interact with our websites, applications, and online services, certain technical information may be collected automatically. This can include your IP address, browser type, operating system, device information, application version, network details, device identifiers, and similar technical data. We may also collect information about how you use our services, including pages visited, products viewed, searches performed, links selected, navigation activity, dates and times of visits, shopping cart activity, wish list activity, and other interactions.
Security cameras or similar recording systems may operate at certain physical locations for purposes such as safety, security, and loss prevention. Customer service interactions, including calls and online conversations, may be recorded, reviewed, or retained for purposes such as training, quality control, and improving support services.
If you voluntarily participate in interviews, product testing, surveys, research programs, or similar activities, we may collect information you provide during those activities. Depending on the nature of the program, this may include written feedback, photographs, audio recordings, video recordings, or other materials.
Cookies and Similar Technologies
We may use cookies, pixels, software development kits, session technologies, analytics tools, and similar technologies to support the operation of our services and better understand visitor activity. These technologies may help us remember preferences, maintain sessions, measure website performance, analyze traffic, improve functionality, personalize content, understand customer behavior, and evaluate marketing activities.
Information may also be received from outside sources. Retailers and other business partners may provide transaction information associated with purchases made through their platforms. We may also receive information from analytics providers, advertising companies, service providers, verification services, business partners, or other individuals who interact with our services.
Information collected from different sources may be combined when appropriate. For example, technical information may be used to determine an approximate geographic area, while browsing and purchasing activity may provide insight into product interests and preferences.
How Information Is Used
Information may be used to provide and manage products and services, process transactions, fulfill purchases, maintain customer accounts, respond to questions, provide customer support, and improve the overall shopping experience.
We may use information to communicate with customers about orders, account activity, security matters, service updates, and other necessary business communications. Where permitted by law, information may also be used to send promotional communications concerning products, special offers, events, collections, or other activities. Available communication preferences may vary depending on the type of message and applicable requirements.
Other business purposes may include analyzing service usage, identifying trends, conducting surveys, developing products, administering promotions and rewards, preventing fraudulent transactions, detecting unauthorized activity, maintaining system security, protecting business assets, and complying with legal, regulatory, accounting, and financial obligations.
Advertising and Analytics
We may work with advertising providers, analytics companies, social media platforms, and technology partners to understand how customers interact with our services and to measure or support advertising activities. These organizations may use cookies, pixels, device identifiers, SDKs, and comparable technologies to collect information about interactions with websites and applications.
Depending on the service involved, information may include IP addresses, browser and device characteristics, pages viewed, interactions, time spent on a page, links selected, purchase-related information, and advertising conversion information. Such information may be used to measure advertising performance, understand audiences, analyze website activity, and provide advertisements that may be more relevant to users.
Depending on your location and applicable law, certain privacy tools may allow you to limit or decline particular forms of targeted advertising or similar processing. Browser or device-based preferences may apply only to the browser or device through which they are submitted. If you switch devices, use another browser, or delete cookies, you may need to make your selections again.
In certain circumstances, identifiers such as email addresses or telephone numbers may be provided to advertising partners for purposes such as matching audiences or creating advertising identifiers. Depending on applicable privacy legislation, these activities may be considered targeted advertising, sharing, or selling of personal information. The rights and choices available to you depend on the laws applicable to your location.
Sharing and Disclosure
Personal information may be provided to service providers and other organizations that help operate our business. These providers may perform functions such as payment processing, order fulfillment, shipping, website hosting, customer support, fraud prevention, analytics, advertising, surveys, research, data administration, and gift card services.
Information may also be shared when you intentionally connect our services to another platform or use a feature that requires information to be transferred to an external service. We may disclose information when required by applicable law, legal proceedings, government requests, or other lawful processes.
Information may also be disclosed when reasonably necessary to investigate suspected unlawful conduct, enforce agreements, prevent fraud, protect customers or the public, or defend our rights, property, systems, and security.
Professional advisers such as attorneys, accountants, insurers, financial advisers, and other consultants may receive relevant information when necessary to provide services or protect legitimate business interests. Information may also be transferred in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar corporate transaction.
Information may be shared within affiliated companies or entities under common ownership or control when appropriate for legitimate business purposes. We may also disclose information when you specifically authorize or request such disclosure.
Information that has been aggregated or de-identified so that it cannot reasonably identify an individual may be used or shared for lawful business purposes. Where information is maintained in de-identified form, we do not attempt to identify individuals again except where permitted by applicable law.
Managing Privacy Choices
You may be able to access, update, or correct certain account information by signing into your account and using the available account management tools. Depending on applicable law, available options may also allow you to request deletion or other changes to certain information.
Most commonly used web browsers provide controls for managing cookies, including options to block or remove them. Restricting certain cookies may affect website functions, saved preferences, or other personalized features.
Promotional emails and text messages may generally be discontinued by following the unsubscribe instructions included in the communication or by changing available communication preferences. Opting out of marketing messages does not necessarily stop important non-promotional communications, such as order confirmations, account notices, security messages, or service-related information.
If push notifications have been enabled on a mobile device, they can generally be controlled through the notification settings provided by that device.
Children and Retention
Our services are not intended to knowingly collect personal information from children. If you believe that a child has provided personal information through our services, please contact us so the circumstances can be reviewed and appropriate action can be considered.
Personal information is generally retained only for the period reasonably necessary to support the purposes described in this policy, maintain business and transaction records, resolve disputes, meet legal requirements, enforce agreements, and satisfy other legitimate operational needs. The retention period may vary depending on the type of information and the reason it was collected.
Privacy Rights
Privacy laws in certain U.S. states may provide residents with additional rights concerning their personal information. Depending on the applicable law, these rights may include requesting access to information, obtaining a portable copy, correcting inaccurate information, requesting deletion, or opting out of certain forms of targeted advertising, sharing, or sale.
Requests may be submitted through the privacy request channels made available by us. To protect personal information, we may need to verify the identity of the person making a request. Authorized representatives may submit requests where permitted by law, although additional verification or documentation may be required.
Where an applicable law provides a right to appeal a privacy request decision, an appeal may be submitted by contacting loungeflyretailer@gmail.com. Appeals will be reviewed in accordance with the requirements applicable to the request.
Certain rewards programs, promotions, surveys, research activities, and similar programs may require information to be collected and used to administer participation or provide associated benefits. Participation may be voluntary, and individual program terms may contain additional information regarding eligibility, privacy practices, and withdrawal.
International Privacy
Personal information may be processed or stored in countries outside the location where it was originally collected. When applicable law requires safeguards for international transfers, appropriate measures may be used to protect personal information during the transfer and subsequent processing.
Individuals in Canada may have privacy rights concerning consent, access, correction, withdrawal of consent, and certain international processing activities. Requests may be submitted through the available privacy contact process, subject to applicable legal requirements and exceptions. Commercial electronic communications are handled in accordance with applicable Canadian requirements, and recipients may use available methods to stop promotional communications.
Individuals in Mexico may have rights under applicable data protection laws concerning access, correction, cancellation, objection, and certain uses of personal information. Requests may be subject to identity verification and other legal requirements.
Residents of the European Economic Area and the United Kingdom may have additional rights under applicable data protection legislation. Depending on the circumstances, personal information may be processed because it is necessary to perform a contract, based on consent, to pursue legitimate interests, or to satisfy a legal obligation.
Subject to applicable law, individuals may have rights to access, correct, delete, transfer, restrict, or object to certain processing of their information. Where consent is the legal basis for processing, it may generally be withdrawn, although withdrawal does not affect processing that occurred before consent was withdrawn. Certain information may be necessary to establish or maintain a contractual relationship or comply with legal requirements, while other information may be optional.
Individuals in jurisdictions providing a right to complain to a data protection authority may submit a complaint to the relevant supervisory organization when appropriate.
Contact Information
For questions about this Privacy Policy, requests concerning personal information, or concerns about our privacy practices, please contact us at loungeflyretailer@gmail.com.
When submitting a privacy inquiry, please provide enough information for us to understand the nature of your request. We may request additional information when necessary to verify identity, protect personal information, or comply with applicable legal requirements. Privacy requests and concerns will be reviewed and handled in accordance with the laws and requirements applicable to the individual and the nature of the request.